Customer spells out password and says "exclamation point", which made me pause for a second.

I bet you that if you say "exclamation point" you probably call the last letter of the Roman alphabet "Zee".

I say "exclamation mark", I say "Zed", and I like to use the Oxford comma.

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Instance perso. Principalement en français. Personal instance, mainly in French. Linux, OSS, Santé Mentale, 3615 MaVie.